Shipping Policy
At UseNatureHealing, we strive to provide excellent service which includes the security of shipping your packages. We have opted to provide you with multiple options for shipping your order that provides tracking numbers to ensure that you can monitor your shipment as it travels to your doorstep.
---INTERNATIONAL STANDARD SHIPPING---
We offer worldwide shipping services. It can take up to 1-2 business days to process orders after they are received. Delivery can range from 5-14 business days depending on your location.
Our fragile items require special care when being shipped to prevent damage. This can sometimes result in longer shipping times than you might experience with non-fragile items. We appreciate your understanding and patience when it comes to shipping fragile items.
If a wrong shipping address is provided, we allow 1 hour after purchase for orders to be changed. Please contact support@teecx.com if you need any order details fixed. We are not responsible for any misinformation, such as wrong shipping address, that is entered by the customer. Please scroll down to WRONG ADDRESS DISCLAIMER to view our policy on this matter further.
---HOW CAN I TRACK MY ORDER?---
Once your item has been shipped, you will receive an email with a tracking number that will allow you to track your shipment. Please visit our dedicated TRACK YOUR ORDER page on our website. Here, you will be able to enter your tracking number and monitor the progress of your shipment as it makes its way to your doorstep.
---WRONG ADDRESS DISCLAIMER---
It is the buyers responsibility to make sure that all shipping information is correct. We have a strict shipping schedule and therefore won't always be able to make changes to the shipping address. Please double-check the address you are entering before checking out. We will NOT be held responsible for packages sent to the wrong address.
If you have any concerns about the shipping time or the condition of your package upon arrival, please do not hesitate to contact us at support@teecx.com. Our customer service team is always available to assist you with any questions or issues you may have.
---INTERNATIONAL STANDARD SHIPPING---
We offer worldwide shipping services. It can take up to 1-2 business days to process orders after they are received. Delivery can range from 5-14 business days depending on your location.
Our fragile items require special care when being shipped to prevent damage. This can sometimes result in longer shipping times than you might experience with non-fragile items. We appreciate your understanding and patience when it comes to shipping fragile items.
If a wrong shipping address is provided, we allow 1 hour after purchase for orders to be changed. Please contact support@teecx.com if you need any order details fixed. We are not responsible for any misinformation, such as wrong shipping address, that is entered by the customer. Please scroll down to WRONG ADDRESS DISCLAIMER to view our policy on this matter further.
---HOW CAN I TRACK MY ORDER?---
Once your item has been shipped, you will receive an email with a tracking number that will allow you to track your shipment. Please visit our dedicated TRACK YOUR ORDER page on our website. Here, you will be able to enter your tracking number and monitor the progress of your shipment as it makes its way to your doorstep.
---WRONG ADDRESS DISCLAIMER---
It is the buyers responsibility to make sure that all shipping information is correct. We have a strict shipping schedule and therefore won't always be able to make changes to the shipping address. Please double-check the address you are entering before checking out. We will NOT be held responsible for packages sent to the wrong address.
If you have any concerns about the shipping time or the condition of your package upon arrival, please do not hesitate to contact us at support@teecx.com. Our customer service team is always available to assist you with any questions or issues you may have.